Client: HSBC  Product: Global Banking Standards  Media: Online content films           
In brief: Explain to existing HSBC customers why more rigorous security checks will be required.
Making a short story long: Many private and business banking customers will be asked to supply (or resupply) details about their account, where the money comes from and who controls the business for example. To try and reduce calls to customer lines, HSBC wanted a series of explanatory videos that customers could refer to. 

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